Requirements:

• Must be a high school graduate with passes in English and Mathematics.
• Possess at least 3 years’ administrative or customer service experience.
• Ability to type accurately at least 40 words per minute.
• Must possess the ability to effectively operate most office equipment in a safe manner.
• Proficient in Microsoft Word, Excel, Outlook Adobe Acrobat and PowerPoint 
• Proficient in QuickBooks; at a minimum the Invoicing module
• Ability to always provide courteous and pleasant customer service and assistance to the public.
• Must be highly organized and able to work on your own initiative.
• Must be a team player.
• Detailed orientated and highly organized.
• Possess a valid driver’s License.

Responsibilities:

• Provide procedural support and administrative assistance.
• Process the applications for operating permits.
• Must ensure all documents required for the processing of permits are accurate and current.
• Ensure all documents submitted are filed correctly and any expired documents replaced.
• Ensure all information recorded in the billing spreadsheet is accurate.
• Prepare invoices in QuickBooks for the operating permits issued.
• Dispatch of documents by courier, i.e., DHL and via regular surface mail.
• Provide prompt and courteous telephone service to the public and staff
• Accurately type letters and other professional documents from copy, draft or dictation.
• Assist with preparing conference room for scheduled meetings.
• Sort and file all correspondence in a timely and accurate manner and as per the established guidelines.
• Perform errands (pick-up and delivery of mail packages, documentation as needed) conforming to procedures.
• Provide general clerical and administrative assistance to the Finance & Compliance team as needed.
• Provide administrative support and back-up for the marketing and promotional activities on an as needed basis as assigned.
• Other general secretarial duties