Business Process Analyst

Posted Mar 05, 2024 by Invenio

  • Negotiable
  • Direct Hire
  • Cayman Islands

Responsibilities:

  • Ensuring that business processes and supporting systems continue to meet business project stakeholder needs and strategic directions and objectives
  • To lead and facilitate business process improvement/ reengineering/ (BPI/R) for projects across the company to:
  • Improve customer experience and efficiency
  • Enhance or create competitive advantage for the Cayman Islands
  • Reduce cost to provide services
  • This position deals with the more tactical, day-to-day aspects of discovering, validating, documenting and communicating business-process-related knowledge through modelling, simulating and analysing current and future states.
  • Analysis of moderate to complex business problems and processes
  • Conduct or coordinate business process change impact assessments
  • Translation of business goals, objectives and user needs into requirements
  • Process and related system testing planning, oversight and execution

Required:

  • BSc. Or MSc. in science, engineering or business
  • Additional qualifications in Business Process Modelling and Notation (BPMN) and Business Process Improvements (BPI) and programme and project management would be a distinct advantage
  • 3+ years of process improvement experience
  • Hands-on experience with process modelling, analysis and simulation tools.
  • Experience working on projects using a variety of process redesign methods (such as business process re-engineering, value chain analysis, lean Six Sigma or total quality management).
  • Track record of working on projects that delivered different types of business outcomes: revenue growth and customer satisfaction, for example, not just process efficiency or cost reduction.
  • Experience with the full SDLC, including the end-to-end test cycle, as well as agile/iterative development and delivery.
  • Business domain experience in the process areas being supported (nice to have).
  • Broad experience and working knowledge of company organisational structure and functions, including budget and financial control and personnel management procedures will be beneficial.
  • This post requires a specific skillset including interpersonal, teamwork, collaboration, change management, project management and computer-based tools (Microsoft Office, JIRA and project management software such as Teamwork/ Microsoft Project)

For an immediate response and a confidential conversation about this position, please contact:

Craig Drummond |   Craig@invenio-global.com |   +1 345 769 7000

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+1 345 769 7000

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