Field Service Engineer

Posted Mar 05, 2024 by Invenio

  • Negotiable
  • Direct Hire
  • Cayman Islands

Responsibilities:

  • Provide technical assistance and support to clients for issues related to computer systems, software, and hardware
  • Oversee the development and maintenance of computer systems
  • Configure and install computer hardware, software, and systems for clients
  • Create flowcharts, diagrams, and other documentation
  • Create manuals and detailed sets of instructions
  • Manage technology vendors
  • Stay abreast of how technology infrastructures are currently impacting and driving competitors
  • Perform troubleshooting to isolate and diagnose common problems
  • Upgrade hardware, software and system components as required
  • Solve complex problems with many variables
  • Undertake routine preventative measures and implement, maintain and monitor network security
  • Ensure systems comply with industry standards
  • Identify and suggest possible improvements in procedures
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs

Required:

  • 5 Years Proven experience as an ICT technician or other relevant position
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Excellent diagnostic and problem-solving skills
  • Good organizational and time-management skills
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • Tertiary education in any IT / ICT related discipline
  • A+, Server+ or Network+ certification
  • Certifications in any IT/ICT related discipline

For an immediate response and a confidential conversation about this position, please contact:

Craig Drummond |   Craig@invenio-global.com |   +1 345 769 7000

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+1 345 769 7000

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