Responsibilities:

• Using Contract Express to automate new documents and maintain existing automated suites of documents
• Developing, maintaining and managing knowledge team client solutions, where required
• Managing the CPL and working with legal teams to migrate precedents to automation
• Working across the firm to embed our house style and ensure brand consistency for clients
• Delivering inductions for new starters on our products and services
• Maintaining the products knowledge base, project documentation and training materials
• Developing online matter maps to support legal teams in the delivery of client work
• Assisting in the training and supervision of trainees during their placement with the knowledge team
• Producing documents and updates on projects and systems usage and keeping up to date with legal KM trends
• Managing strong relationships with stakeholders, colleagues and suppliers
• Assisting with implementation of new knowledge platforms and their integration with other business systems
• Covering for the absences of other team members
• Any other duties as required by the Head of Knowledge

Required:

• Experience working in an offshore law firm in a similar role or as a paralegal in a practice area
• Keen interest and aptitude for using technology in a law firm setting
• Experience of dealing with stakeholders, suppliers, lawyers and business services professionals
• Experience of using legal tech solutions such as Contract Express or similar
• User centric approach to services and commercial awareness
• Able to represent the team and the firm professionally and positively both internally and externally