Responsibilities:

The M365 Engineer reports to the Senior Infrastructure Manager and supports the IT Infrastructure team. The role of the M365 Engineer is to continue to support the business in its growth by providing technical expertise and guidance across the M365 technology stack. You will be hands on supporting the day-to-day operation of these services, and take ownership of any health, security or advisory alerts that arise on the platform.

• Ensuring appropriate access and licensing models are in place for M365 services
• Act as the escalation point for M365 issues and drive through to resolution
• Administration of Exchange Online
• Investigation and adoption of M365 messaging related technologies to replace current third party offerings
• Investigation and adoption of Microsoft mobile device management platform to replace current third party solution
• Administration of Microsoft Teams
• Remediating alerts and advisories relating to the M365 environment as appropriate
• Supporting the business in adopting M365 services such as OneDrive, InTune, Power Apps and anything else in the M365 arena
• Keep abreast of M365 technology enhancements and work with business stakeholders to understand where and how these can be implemented to the benefit

Required:

• A solid understanding of the Microsoft 365 platform and its capabilities
• Microsoft Exchange Online and Teams hands on administration experience is essential
• Azure AD hands on administration is essential
• Knowledge and experience managing conditional access policies
• Exposure to or knowledge of M365 user and product licensing
• Experience of taking ownership for technical delivery
• Ability to work independently and as part of a team
• Great communication skills

Certifications:

• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft 365 Certified: Exchange Online Support Engineer Specialty