Manager – IT Operations

Posted Mar 05, 2024 by Invenio

  • Negotiable
  • Direct Hire
  • Cayman Islands

Responsibilities:

  • Coordinate with IT enterprise administration staff to implement short and long term strategic plans to ensure IT server infrastructure capacity meets existing and future requirements.
  • Maintains IT asset management systems, including equipment life cycle management and related documentation.
  • Ensure that IT technical support staff consistently meet established service level agreements and adheres to documented policies and procedures.
  • Assist with the development, and implementation of policies and procedures for IT administration and appropriate use.
  • Monitors incident management system and follows up with assigned personnel to ensure timely resolution of problems.

Required:

  • Bachelor’s degree in Information Technology/Management Information Systems or equivalent combination of work experience and technical certifications. VMWare Certification is desirable.
  • ILM or AMA Management Certification and Microsoft Windows and Server Certifications are preferred.
  • At least 7 years of relevant professional experience in management of IT operations, leading teams of 5 persons or larger.
  • Knowledge of IT operations and all related computer hardware and software.
  • Knowledge of database management, user access control, security models, and backup processes.

For an immediate response and a confidential conversation about this position, please contact:

Craig Drummond |   Craig@invenio-global.com |   +1 345 769 7000

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+1 345 769 7000

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