Responsibilities:

• Analyzes and evaluates business requirements, translates complex requirements into technical and/or non-functional requirements through collaborative discussions with colleagues and staff from various departments.
• Provides recommendations on new or enhanced systems, software, upgrades and modifications.
• Creates technical documentation for the development, enhancement and improvement of solutions in response to identified requirements.
• Establishes/Trains and ensures readiness of application and product operations support teams for implementation and production support activities prior to go-live of changed business processes/products, functionality or applications.
• Communicates with various product/application owners to produce impact analysis and assesses changes expected across applications.

Required:

• Bachelor’s degree in computer science, information systems or business.
• Business Analyst certification (CBAP, ECBA, and CCBA) is preferred.
• At least five (5) years of professional analyst experience in financial services, utilizing technology solutions, and possessing strong relationship management and support experience.
• Minimum three (3) years’ experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
• Strong computer, hardware, software, and analytical skills.