Craig Drummond
Tech Recruitment
+1 (345) 936 1765 Apply Now

Customer Success Manager

Austin, TX |
$100k base + $5K Plus Benefits


● Design, develop, maintain, and support customer-facing solutions

● Provide pre and post Sales support and help to grow the business

● Provide advanced technical support both for internal and external customers

● Collaborate with Product Management and help develop new products and services


● Experience in any of the related fields: sales, sales support, consulting, product development, and engineering.

● Have a proven track record of building and maintaining customer relationships.

● Have an ability to work proactively and collaboratively with cross-functional teams.

● Ability to work independently, with limited direction in a fast-paced environment.

● Travel based on business needs (10%).

● Can navigate horizontally and vertically through an organization

● Be excited to take on new projects

● Able to plan and execute with sales team around renewals and upsells

● Proficient in SalesForce, Microsoft Office Suite, and Google Suite

● Familiarity with security / cybersecurity is a plus

● Ability to step into unfamiliar situations and de-escalate critical issues to ensure clients are positioned for success with managerial support

Craig Drummond
Tech Recruitment
+1 (345) 936 1765 Apply Now

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