Craig Drummond
Tech Recruitment
+1 (345) 936 1765 Apply Now

Information Technology Associate

Cayman Islands |


  • Intermediate level skills in MS Office, Google Suite, Windows OS, mobile OS (Android and iOS) and VoIP/telecom technology
  • Understanding of technology service management processes
  • Document all user support tasks, including research and resolution in our incident management system
  • Customer focused with a continuous improvement mindset
  • Confidence in ability to work in a highly technical and ever changing work environment
  • Complies with standard operating procedures and checklists in delivering quality solutions and service.
  • Adaptable and able to work within tight deadlines, demonstrating flexibility
  • Exceptional organizational skills and the ability to self prioritize
  • Excellent judgment and strong problem solving skills
  • Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact
  • Ability to effectively track and manage/update hardware inventory/accessories in our Asset Management system
  • Delivery quality education and training to users when necessary using a variety of techniques and mediums.


  • Minimum of an Associate Degree (or higher) and/or equivalent experience
  • 1 – 3 Years’ Experience.
Craig Drummond
Tech Recruitment
+1 (345) 936 1765 Apply Now

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