Mailroom Clerk

Duties and Responsibilities:

• Responsible for ensuring the prompt delivery of received communications to the intended recipient, all outgoing deliveries and external collections are completed in a timely manner and the maintenance of supplies in working areas.
• Receives all incoming post, courier packages and packages and attends to the distribution of the
  same within 15 minutes of receipt. Troubleshoots unclaimed post using AdEx and Amicus and
  forwards any unclaimed post to the Head of Operations and Human Resources.
• Collects, sorts and delivers internal mail every 30 minutes.
• Receives instructions and messages via radio transmission from the Mailroom Supervisor or other
  team members.
• Attends the archive to retrieve and store documents as requested by Associates and Secretaries.
• Dispatches courier packages using in-house service, Sprint, Fedex and DHL and maintains a dispatch log of the same. Responsible for entering all courier charges into the accounting software.
• Maintains adequate levels of supplies (including water, binders, tabs, toner, paper and stationery) in
  all working areas. Reporting supply shortages to the Mailroom Supervisor.
• Receives outgoing packages for in-person collection and maintains a written log of the collection
  details.
• Provides photocopy support for large copy jobs when requested.
• Delivers and collects the post from the Post Office twice daily at times put in place by Mailroom
  Supervisor/Head of Operations and Human Resources.
• Ensures the firm vehicle is kept clean (inside and out), attends to filling the vehicle with gasoline as
  necessary and reports any maintenance issues to the Mailroom Supervisor (as back-up to the
  mailroom clerk – deliveries employee).
• Responsible for ensuring the firm vehicle is parked in the allocated delivery zone when on firm
  premises, locks doors at all times, and returns the vehicle to the building each evening. Ensures the
  vehicle is only driven by authorised personnel with prior permission from the Mailroom Supervisor,
  Head of Operations and Human Resources or Managing Partner. Always wears a seat belt when
  driving the firm vehicle and abides by all traffic laws and regulations (as back-up to the mailroom
  clerk – deliveries employee).
• Corresponds with internal team members as necessary when out of the office via mobile phone
  (hands free operation only).
• Assists with processing of incoming post, courier packages and faxes on behalf of the firm and
  attends to the distribution of the same.
• Provides assistance to the Mailroom Supervisor in forwarding incoming post addressed to various
  ACSL companies.
• Collects and processes (sorts and franks) all outgoing mail/internal deliveries to be sent to the Post
  Office twice daily at times put in place by Mailroom Supervisor/Head of Operations and Human
  Resources.
• Attends to the prompt delivery of outgoing local courier packages as well as collecting documents,
  and other packages/items as required and maintains a delivery log.
• Carries out administrative requests to collect packages, stationery and facilities related requests and other items as requested.
• Attends to performing scheduled drop off and pick-ups from the Registrar of Companies and Lands and Surveys daily. Also attends to the banking runs daily (as back-up to the mailroom clerk – deliveries employee).
• Assists in moving heavy objects like furniture and boxes when required.
• Performs other related duties as required.

Experience required:

• Must have prior Mailroom experience.