Responsibilities:

• Research and identify new commercial projects to create sales opportunities for equipment and services.
• Conduct meetings with current customers and cold calls to secure service contracts, maintenance agreements, and equipment sales to meet sales targets.
• Utilize tools like AutoCAD, Razor Sync, and Auto Quote for project planning and sales processes.
• Coordinate project schedules and ad hoc services with the Maintenance Manager.
• Source supplier quotes, arrange freight for parts/equipment, and provide customer quotations.
• Work closely with the Purchasing Manager to manage equipment and parts orders, ensuring smooth delivery and invoicing.
• Promote and sell overstock and non-moving items.
• Follow up on accounts receivables regularly and resolve customer complaints.
• Submit and track warranty claims to ensure timely payment collection.
• Maintain records for special orders, equipment quotes, and service calls.
• Analyze sales and project reports, presenting findings as required.
• Oversee special projects from design to completion, updating customers and managers on progress.
• Provide coverage for Sales Representatives during absences and schedule cold calls for various product categories.
• Perform additional duties as assigned by management.

Requirements:

• Minimum of 5 years’ experience in commercial kitchen equipment sales.
• Proficiency in AutoCAD software for designing kitchen projects.
• Strong knowledge of kitchen appliances, equipment parts, and preventive maintenance.
• Demonstrated ability to provide effective customer service and recommend suitable appliances.
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint) and excellent time management.
• High school diploma or equivalent required; a bachelor’s degree is preferred.
• CFSP (Certified Foodservice Professional) qualification is an advantage.
• Excellent verbal and written communication skills in English.
• Flexibility to work beyond standard hours, including holidays, as required.
• Must be punctual, reliable, and capable of working under minimal supervision while meeting tight deadlines.