Responsibilities

• Serve as the first point of contact by welcoming visitors with courtesy and professionalism, ensuring they are directed appropriately and provided with refreshments.
• Manage incoming calls with discretion and efficiency, redirecting or taking detailed messages as required.
• Monitor the central voicemail inbox and ensure prompt follow-up on messages received outside business hours.
• Handle all incoming and outgoing mail and courier deliveries, ensuring timely distribution.
• Prepare meeting rooms in advance, maintaining cleanliness and providing refreshments.
• Provide administrative support to the Office Management Team and assist with other tasks as assigned.

Requirements

• Minimum of four years’ recent experience in a receptionist, secretarial, or administrative support role.
• Ideally, at least two years’ experience within a professional or financial services environment.
• Strong verbal and written communication skills with a confident and professional telephone manner.
• Proficiency in Microsoft Office Suite and general IT systems.
• Demonstrated professionalism, integrity, and discretion in all interactions.
• Ability to adapt to a dynamic environment, collaborate across teams, and manage workloads effectively with minimal supervision.
• Flexibility to work outside standard office hours, including evenings and weekends, when required.