Responsibilities:

• Oversee daily business operations across multiple teams including warehouse, administration, sales, and interior design, ensuring efficiency, productivity, and alignment with company goals.
• Lead hiring efforts, design and implement training plans, and promote talent retention across departments.
• Manage inventory and purchasing processes, maintaining optimal stock levels and forecasting project-based procurement needs.
• Support team collaboration and foster a high-performance culture across all operational functions.
• Develop and refine processes to enhance workflow and client experience.
• Collaborate with leadership on implementing strategic plans, tracking revenue performance, and reporting on operational outcomes.
• Identify growth opportunities and implement scalable business systems to support long-term sustainability.
• Ensure compliance with labor regulations and internal HR practices.

Requirements:

• Proven experience in operations or general management, ideally within luxury, design, retail, or hospitality sectors.
• Strong leadership and decision-making capabilities, with a proactive and hands-on management style.
• Financial acumen, including experience with budgeting, forecasting, and performance reporting.
• Exceptional communication, negotiation, and team-building skills.
• Experience in process improvement and scaling business operations.
• Bachelor’s degree in business administration or a related field.
• Professional demeanor with discretion, collaborative mindset, and a passion for premium client experiences and brand growth.