Job Description:

As a Technical Claims Analyst specializing in Property and Casualty claims for our clients in Cayman, you will be a key member of our claims department, responsible for evaluating, processing, and managing complex property and casualty insurance claims. You will play a critical role in ensuring efficient claims handling, accurate assessments, and exceptional customer service to policyholders and claimants.

Key Responsibilities:

1. Claim Assessment: Assess and evaluate complex property and casualty insurance claims to determine coverage, liability, and quantum.

2. Investigation: Conduct thorough investigations, including reviewing documents, statements, and evidence related to claims. Collaborate with field adjusters and experts when necessary.

3. Policy Analysis: Interpret insurance policies and contracts to determine the extent of coverage and applicability to specific claims.

4. Reserve Management: Establish and maintain appropriate reserves for claims, adjusting them as new information becomes available.

5. Negotiation: Negotiate settlements with policyholders, claimants, and legal representatives, ensuring fair and equitable resolutions.

6. Documentation: Prepare detailed claim reports, documenting all activities, findings, and decisions in compliance with company standards and regulatory requirements.

7. Regulatory Compliance: Stay up-to-date with industry regulations and ensure that claims handling practices adhere to legal and regulatory guidelines.

8. Customer Service: Provide exceptional customer service by promptly addressing inquiries, concerns, and requests from policyholders, claimants, and internal stakeholders.

9. Collaboration: Collaborate with underwriters, legal counsel, and other internal teams to resolve complex claims efficiently.

10. Quality Control: Implement quality control measures to ensure accuracy and consistency in claims handling processes.

Qualifications:

• Bachelor’s degree in Insurance, Risk Management, or a related field. Relevant industry certifications (e.g., CPCU, AIC) are a plus.
• Minimum of 2 years of experience in property and casualty claims analysis and handling, with a focus on complex claims.
• Strong knowledge of property and casualty insurance policies, coverage, and regulatory requirements.
• Exceptional analytical and problem-solving skills, with attention to detail.
• Excellent communication and negotiation skills, both written and verbal.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Customer-focused mindset with a commitment to delivering outstanding service.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Professional development opportunities and support for industry certifications.
• Collaborative and inclusive work environment.

If you are a skilled and experienced Claims Analyst with a passion for delivering exceptional service and handling complex property and casualty claims, we invite you to apply. Join our dynamic team and contribute to our commitment to excellence in the insurance industry.

Please submit your resume and a cover letter outlining your qualifications and relevant experience to katelyn@invenio-global.com