Responsibilities

• Consult with clients to understand their event and rental requirements and recommend suitable products and services.
• Prepare quotations, rental agreements, contracts, and invoices while ensuring accurate documentation.
• Coordinate rental bookings, monitor equipment availability, and assist with inventory scheduling.
• Serve as the primary point of contact for clients throughout the event planning and rental process, providing exceptional customer service.
• Support sales and marketing initiatives by assisting with promotional materials, client proposals, and event packages.
• Provide on-site or off-site event coordination and operational support to ensure successful event execution.
• Collaborate with internal teams to ensure timely preparation, delivery, and collection of rental equipment.
• Perform general administrative and customer service duties as required.

Requirements

• High school diploma or equivalent; post-secondary education in hospitality, events, business, or a related field is an advantage.
• Minimum of 1 year of experience in events, hospitality, customer service, equipment rentals, or a similar role.
• Strong customer service, communication, and interpersonal skills.
• Proficiency in Microsoft Office and confidence using business software.
• Basic knowledge of sales, marketing, or event coordination principles is preferred.
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
• Valid driver’s license and access to reliable transportation for off-site event coordination.
• Willingness to work evenings, weekends, and public holidays as required.
• Clean police clearance. Experience with PartyCAD, Point of Rental, or similar rental management software is an advantage.